Home Service Report
£245 + vat
Elevate Your Home’s Safety and Comfort with Our Home Service report!
Introducing our comprehensive 3 in 1 Home Service Report, your trusted companion in safeguarding your new home. Our expert team of qualified engineers have meticulously crafted a detailed assessment of your new properties plumbing, boiler and gas appliances and heating system, identify defects, deterioration, damages and/or conditions which may indicate potential danger, as well as providing recommendations for improvement. This gives you the power of negotiating on a property you are looking to purchase.
How does it work?
Choose the right report for you and place your order through the order form below.
One of our team will be in touch to organise a date for the report to be carried out.
The engineer will carry out the report and send it over to you within 48 hours.
What’s included?
- Full gas safety inspection* on the condition of the boiler.
- 16-point assessment of the property's plumbing
- 16-point assessment of the property's heating system
- Accompanying photographs
What Is a Home Service Report?
Buying a home is exciting, but it can also bring uncertainty. Standard surveys often overlook the systems that matter most to everyday living. This is where a Home Service Report comes in.
A Home Service Report is an engineer-led inspection that focuses on the boiler, heating system and plumbing setup of a property. It is not a structural survey and does not replace a RICS report. Instead, it provides clarity on the systems that keep a home warm, safe and functional.
The inspection is carried out by qualified gas and electrical engineers, not chartered surveyors. Their role is to check how well the key services operate and identify issues that may affect comfort, safety or future repair costs.
What a Home Service Report Covers
The report is designed to give buyers and homeowners a practical, clear understanding of the property’s essential systems. It includes:
Boiler Check
A qualified gas engineer assesses the boiler’s age, condition, efficiency and operation. They identify faults, highlight safety concerns and explain what to expect in terms of servicing or replacement.
Heating System Review
Radiators, thermostats, hot water cylinders and controls are checked to ensure the system heats effectively and safely. Pressure, flow and performance are assessed where accessible.
Visual Plumbing Inspection
The engineer visually inspects accessible pipework, taps, waste pipes, visible joints and potential leak points. They also look for signs of corrosion, poor installation or previous repairs that may affect future reliability.
Optional EICR
For a deeper assessment, buyers can add a full Electrical Installation Condition Report (EICR) carried out by a qualified electrical engineer.
Photos, Explanations and Quotes
Your report includes photographs of issues found, easy-to-understand explanations and repair quotes where relevant. Everything is presented clearly so you can make decisions with confidence.
Why Buyers Choose a Home Service Report
A Home Service Report fills a gap that most buyers do not realise exists. Standard valuations or mortgage surveys do not test heating, plumbing or electrics. These systems can be some of the most expensive to repair, yet are often overlooked during the buying process.
This report gives peace of mind by answering questions such as:
- Is the boiler safe and working properly
- Do the radiators or the hot water system likely need repairs
- Are there any visible plumbing issues
- Is the electrical system safe, or should an EICR be completed
The result is a clear understanding of what you are walking into before you commit to a purchase.
Why Estate Agents Recommend Home Service Reports
Estate agents regularly work with independent surveyors and external specialists. Recommending a Home Service Report helps them support their buyers by offering a practical, specialist inspection that complements the standard reports already used in the industry.
HSR works alongside agents, not against them. Our reports help:
- Reduce fall-through rates
- Prevent post-offer renegotiations caused by unexpected system issues
- Reassure buyers that essential systems have been checked
- Support smoother transactions for all parties
Agents benefit from faster, more confident decision-making and fewer last-minute surprises.
Who Carries Out the Report
All inspections are completed by qualified Gas Safe engineers and electrical engineers. They specialise in checking boilers, heating, plumbing and electrical systems.
They do not assess structure, roofs, walls or foundations. Their focus stays firmly on the systems that make the home liveable day to day.
What the Visit Looks Like
During your appointment, the engineer:
- Reviews the boiler and heating system
- Carries out a visual inspection of accessible plumbing
- Checks the electrics or completes a full EICR if requested
- Documents findings with photographs
- Explains each issue clearly
- Provides quotes for recommended remedial work
What You Receive Afterwards
Within a short time, you receive a clear digital report containing:
- Photos of any issues found
- Descriptions written in plain English
- A summary of the condition of each system
- Repair recommendations
- Quotes for remedial works
This gives you the clarity needed to move forward confidently.
Key Points to Remember
- A Home Service Report is not a structural or RICS survey.
- It focuses solely on the boiler, heating system and plumbing.
- It is carried out by gas and electrical engineers, not surveyors.
- It can be completed on any property, regardless of age.
- Estate agents often recommend it to support buyers and reduce fall-through risk.
- Reports include photos, explanations and quotes for complete clarity.
FAQs
No. We focus on the systems that make the home safe and functional, not the walls, foundation or roof structure.
Yes. Age does not limit our inspections. We check the systems that matter across all property types.
No. A Home Service Report complements other surveys by focusing on boilers, heating and plumbing.
Yes. Many agents recommend them to help buyers understand system condition and avoid unexpected issues after purchase.
Yes. Every report includes photos, explanations and quotes for any remedial work.
There are currently two ways to buy your report
Get a call back here
Not the right report for you?
Check out our other reports…
Home Service Report & Electrical Installation Condition Report (EICR)
Introducing a solution for homebuyers who want a belt and braces inspection: our combined Electrical Installation Condition Report (EICR) and Home Service Report.
£420 + vat
Electrical Installation Condition Report (EICR)
The electrical installation condition report includes the complete test and inspection of your property’s electrical installation including the testing of all electrical circuits.